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Special Greetings Help Center
Sending a Dwarfnet Special Greeting
How much does it cost to send a Special Greeting?
Zero! Zilch! Nada! Nothing! There is absolutely no cost to send (or pick up) a Dwarfnet
Multimedia Special Greeting !! We get our money from the nice people that sponsor our site. That is why
you will see those banners on our pages. They allow us to provide this service to you for Free!
Please take a minute and visit our sponsors and help support Dwarfnet Special Greetings.
Thanx !! However, if you would like to send us money directly... we will gladly accept! (c:
What do I need to fill out a Special Greeting?
You need to know the email address of the person you are sending the Special Greeting to, your own email
address, and both of your names.
How do I send a Special Greeting?
To send a Special Greeting, start by choosing the type of Special Greeting you wish to send. From there
choose a category from the list. Look through our selection of available Special Greetings until you
find the one you would like to send. Once you've chosen your coupon, click the "Send"
link underneath the picture. Fill out the form completely -- making sure the email addresses are
correct! Then click the "OK, let's see it" button. Make sure everything looks (and sounds) the
way you want it to. If it is correct, then click on the "Send It Now" button. If you see a boo-boo,
use your browsers "Back" button to go back and make the necessary changes. You can make as many
changes as you need to, and can 'sneek a peek' as often as you like (well, at least until you
click the "Send" button).
Is there a way to customize my Special Greeting?
Yepper, sure is! You pick the coupon you would like to send. You choose the text colour
you want to use for you personal message, (either from the preset colours, or use our Custom
Colour Maker and create your own unique colour.) You select the "expiry" time.
You can select a midi to accompany the Special Greeting,
or choose no music if you prefer. We have even provided Graphical Headings for your use
(or you are free to write your own plain text heading). The possibilities are almost endless!
Can I send a Special Greeting to someone that doesn't have a computer?
As long as they have an email address, (hotmail, etc.) and access to the internet, (school,
web-cafe, etc.) they can receive a Dwarfnet Special Greeting.
Does this work with WebTV?
Hmmm... good question. As far as we know, it should. Go ahead and give it a try. Afterall,
it is free. What have you got to lose? (*Note: maybe you could let us know
if it does or does not work? thanx)
How fast will my card will reach the recipient?
All Special Greeting Pick-up Notification e-mails are usually sent within an hour. At holiday times
it may take 2-3 hours. The time between when the notice is sent from our servers and your
recipient gets it in their mailbox depends on his/her mail server and connectivity. Most likely
it will only take few minutes.
Can I be informed when Special Greeting has been received?
Yep -- you sure can !! Just put a check in the box that says "I want to know when they pick it up ".
You will be sent an email informing you when the Special Greeting you sent was picked up by the recipient.
Can you cancel a Special Greeting that I already sent?
Nope, sorry, we can't. Like the traditional postal service - once you send a letter it cannot
be turned back. Please think before sending anything (not only Special Greetings) -- haste is not the
best manner in communication.
I have tried to send coupons to my friends on AOL but they have never received their Special Greetings.
It is very important that you include "@aol.com" to anybody you send who is on AOL.
I sent a Special Greeting, but they did not receive it. What happened?
The reasons could be numerous, but the most common reasons for this are:
- You may have entered the wrong email address. You had typed something that looked to
you (and our system) as a valid address, but it wasn't. We see hundreds of bounced mails to @oal.com,
@ol.com, @hotamil.com, @pordigy.com, @yhaoo.com and @msn.vom. Always carefully double check
email addresses before sending a Special Greeting.
- The recipient's mail server could be down. We all have this problem from time to time.
- Recipient uses an e-mail account with storage limits and at the time you sent a Special Greeting
they had their mailbox full. It happens often on AOL, WebTV network, as well as various free
mail services.
- Somewhere on the internet, the notification email may have been lost.
- They may have accidentally deleted the notification email.
How long do they have to view the Special Greeting?
Dwarfnet Special Greetings are available for viewing for Three (3) Weeks after the day they were sent. After
three weeks, we delete them from our server.
How do I send a Special Greeting to multiple recipients?
Sorry, but we do not have a function to allow the sending of a Special Greeting to
multiple recipients due to the possibility of misuse.
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